Assist customers with insurance policy issuance, renewals, and documentation.
Guide customers through the insurance claim process and provide necessary support.
Maintain accurate records of policies, claims, and customer interactions.
Coordinate with insurance companies for approvals, settlements, and follow-ups.
Resolve customer queries related to insurance coverage, claims, or premiums.
Promote additional insurance products or services as per company guidelines.
Track insurance metrics and prepare regular reports for management.
