Operations Management: Oversee daily activities, implement service strategies, monitor performance metrics (response time, resolution, satisfaction), and ensure compliance with standards/regulations.
Team Leadership: Recruit, train, motivate, and manage service staff; handle scheduling, conflict resolution, and development.
Financial Oversight: Manage budgets, control costs (labor, inventory), analyze financial reports (P&L), and identify opportunities for profitability.
Customer Experience: Ensure excellent service delivery, handle escalated complaints, and build strong client relationships.
Strategy & Growth: Set goals, develop business plans, collaborate with other departments, and drive initiatives for efficiency and expansion.
Reporting: Report performance, financial health, and strategic progress to senior management.
Our company provides reliable and skilled manpower services specifically for the automobile industry. We support manufacturing plants, assembly units, and auto-component companies by supplying suitable candidates for technical, operational, and shop-... Read More