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Service Manager

Date Posted: Dec 08, 2025
Monthly: Rp 35000 - Rp 45000
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Job Detail

  • location_on
    Location Meerut, Uttar Pradesh, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level: Experienced Professional
  • group
    Positions: 1
  • calendar_view_day
    Experience: 5 years
  • male
    Gender: Male
  • school
    Degree: Bachelors
  • calendar_month
    Apply Before: Dec 31, 2025
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Job Description

    • Team Leadership: Recruit, train, mentor, and manage customer service representatives, technicians, or support staff.
    • Customer Relations: Act as a liaison, handle complex escalations, build strong client relationships, and implement feedback for improvement.
    • Operations Management: Oversee daily service desk/department operations, set standards, monitor KPIs (response time, resolution), and manage budgets.
  • Process Improvement: Develop and implement service policies, best practices, and problem-solving strategies, often using data to drive efficiency.
  • Reporting: Analyze performance data and report department activities and results to senior management.
  • Cross-Functional Collaboration: Work with sales, marketing, and IT teams to enhance the overall customer experience
 

Benefits

 

Skills Required

Company Overview

Automobile Industries
Sikandarabad, Uttar Pradesh, India
7 Current Jobs Openings

Our company provides reliable and skilled manpower services specifically for the automobile industry. We support manufacturing plants, assembly units, and auto-component companies by supplying suitable candidates for technical, operational, and shop-... Read More

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